Proposed Changes to ISO 9001

Looking Ahead: Key Changes in ISO 9001:2026 Update

The upcoming revision of ISO 9001, anticipated in 2026, represents a significant evolution in quality management systems. The standard is expected to address modern business challenges and opportunities through several key changes:

Risk Management will take centre stage, with an expanded framework integrating risk-based thinking more comprehensively throughout organisational processes.

Digital transformation emerges as a crucial element, incorporating requirements for data security, automation, and digital quality management tools. This may include the integration of advanced technologies such as artificial intelligence (AI) and machine learning.

The scope of customer satisfaction expands to encompass the entire customer lifecycle. Supply chain management requirements will likely strengthen to address both performance and environmental considerations.

People-centric approaches gain prominence, emphasising employee engagement and the cultivation of a quality-focused organisational culture. This aligns with enhanced requirements for stakeholder engagement across all levels – from customers to suppliers and employees.

The standard will also address organisational resilience and change management capabilities. New performance evaluation metrics will enable more precise tracking of QMS effectiveness.

The revision is expected to introduce requirements related to ethical business practices and integrity in organisational decision-making and stakeholder interactions.

Are you ready for these changes? We offer complimentary initial consultations to discuss implementation strategies tailored to your organisation's needs. Let's connect to explore how these updates might impact your business and how to prepare effectively.

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